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FAQs

What is Koaas?

Koaas is an classified marketplace website. We connect buyer with seller or seller with trader, at same place.

 

What do we offer?

We offer services to all kinds of inviduals and businesses looking to advertise their individual items or services i.e. Rent a room, sell your Car, house, boat, motorcycle, offer massage, consultancy services & much more.

 

Is it Free?

Yes, Most of the services are free of charge, however there is fee for premium features and some listings. You will be prompted with the listing fee (if applicable). You can buy ad credit or pay per item as you publish. We do run special offers and promotions time to time to provide better customer experience. Check out our special offers page for ongoing offers.

 

Do I need to register?

Yes, It's 100% free to register an account with us. Posting an item requires for you to be an registered user of Koaas. 

 

Important Note: Please check your email inbox to validate your account. Sometimes the validation email sent by Koaas may bounce into your junk/spam email folder. If you still haven't received the validation email please contact us

 

What is premium ad publishing? 

Once you have registered for an account and published an ad on Koaas, to have quicker results, be on top of other ads and to be noticed by many more Koaas users we offer premium feature. Please Login to your Koaas account to find out more about fees and charges that may be applicable. Generally premium ad is listed for 3 days, in some cases the duration of premium ad may be different i.e. If premium ad is part of special offer. Premium feature provides better visibility therefore results are improved upto 20x.

 

What Packages are available there?

You are able to view the avilable packages under Buy Credit Section, once logged into to your account. Our packages don't have any specific names, though they are offered to suit most of your requirements.

 

How long is the listing published for?

Usually the ad has validity for 30 days. It does depend on the package, ad type, any special feature i.e. Listing validity may differ if your ad is part of a special offer or has premium ad feature activated. Once the special feature period has expired the normal ad continues until it has reached 30 days duration.

 

Can I republish the listing if I don't get the expected result?

Yes, once a listing has expired after 30days duration, you can re-publish the post. You can also visit our special offers page to see if you are eligible for any offers or would like to participate in given offers (T&C's apply).

 

Do you share my information with third party providers?

We do affiliate with third party providers to advertise their products and services. Though we take reasonable care for keeping your information secure. It is your responsibility to look after your personal information as their privacy policy, terms and conditons might be different than our policies.  Read our privacy policy if you have any concerns or contact us through enquiries@koaas.com 

 

How can i contact you if i have recommendation, feedback or require support?

You can contact us through our contact page or enquiries@koaas.com. Usually we will reply to any queries with 48-72 business hours.However, It may take longer depending on the nature of enquiry.

 

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